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Suite Modules: Retail Services

Retail Services represent a considerable and growing sector of VoIP market. Since services go straight to end-users, this business model provides the widest range of options, rate plans, packages, etc. JeraSoft VCS provides a large variety of features to those who want to start retail VoIP business. Among them are: Call Shops, Calling Cards, Retail Packages, Top-Up cards, etc.

Packages

If you want to use subscription plans, charge your customers periodically for some services, give them minutes packets – use packages. This feature is widely used in all kinds of telephony in the world – VoIP, Mobile, PSTN.

JeraSoft VCS Retail Packages is a powerful tool for classic and advanced VoIP Retail Services. Retail packages provide you with:

  • Usage of any subscription periods
  • Periodic and one-time packages
  • Activation and subscription fees
  • Packages in multiple currencies
  • Minutes packets per destination
  • Multiple packages per customer
  • Isolated reseller-owned packages

Calling Cards

Provisioning of Calling Cards is one of the most popular VoIP Retail services. The service allows your customers to make cheap long distance calls without any monthly bills or subscriptions.

JeraSoft VCS enables you to run your own calling cards business with wide features:

  • Unlimited number of calling card series
  • Activation and maintenance fees
  • Top-Up for single calling cards
  • Customer Portal for calling cards users
  • Series expiration by date or usage period
  • Isolated reseller-owned card series
  • Separated routing plans for card series

Top-Up Cards

Allow your customers to recharge their balance online by emitting a series of top-up cards. Each top-up card has its value and provides activation code that can be entered within JeraSoft VCS Customer’s Portal for an instant balance recharge!

JeraSoft VCS provides you with:

  • Unlimited number of top up cards series
  • Use any value for top-up cards
  • Support of different currencies
  • Activation directly from Customer’s Portal
  • Series expiration by date or age
  • Isolated reseller-owned card series

Call Shops

Call Shops service enables customers to make calls at significantly lower rates than through PSTN or mobile networks. A call shop can be situated in key locations of a city, or near specific places such as hotels, cafes, universities, popular touristic spots, etc.

JeraSoft VCS provides integrated call shop module, which is easy to deploy, use and maintain, plus:

  • Separate manager and operator roles
  • Prepaid and postpaid call shop booths
  • Multiple rate tables for different booths
  • Support of multiple currencies
  • Realtime booth/call status monitoring
  • Format and print bills with calls lists
  • Isolated reseller-owned call shops

Payment Gateways

For those customers that prefer to use a credit card or any online payment system (PayPal, MoneyBookers, etc) to refill balance, JeraSoft VCS provides such possibility!

JeraSoft VCS Payment Gateways provide:

  • Easy payments from Customer’s Portal
  • Instant balance recharge (for systems that support this option)
  • Option to set allowed top-up amounts
  • Custom gateway modules development
  • Isolated reseller settings for gateways

Customer’s Portal

Gives your customers and vendors personal access to the system to check and manage their profile, invoices, statistics, etc.

JeraSoft VCS Customer’s Portal provides:

  • Personal access for customers and vendors
  • Rate tables view, export and calls simulation
  • Summary report with detailed elaborations
  • Detailed call records report
  • Mutual settlements for pre- and postpaid
  • Invoices and transactions archive

Christian Miller, Titan International Wholesale, Inc.

«After one year of evaluating different billing systems trying to change our old billing, we decided to stick with Billbery. Its a great system, it can be very easy to use but also can be very complex and very good for advanced reporting... »

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