Support: Tutorials & Manuals

Here you can download all available JeraSoft VCS tutorials and documentation, including overview brochures, user manual and integration guide.

Introduction & Overview BrochureOverview of the system — business models, extended features list, system structure, modules, etc.
VCS Core Billing User ManualUser Manual for managers, users and system administrators. Detailed guide on system usage and maintenance. Describes billing core functions.
VCS Rates Management ManualUser Manual for VCS Rates Management Module.
VCS Retail Services ManualUser Manual for VCS Retail Module.
VCS Routing Module ManualUser Manual for VCS Routing Module.
VCS Integration GuideThis guide describes main integration routines for wide range of switches and gateways supported by JeraSoft VCS. It includes steps for integration by CDR files, RADIUS protocol and SIP Redirect.

First StepsVideo tutorial — first steps in the system. Gives you short 5 min overview of the system and how to start using it.
Rates ManagementVideo tutorial — rates management. Gives step-by-step overview of rates adding, updating, bulk-processing, importing and exporting.
Statistics & ReportsVideo tutorial — statistics, reports & analytics. Gives detailed overview of all report and analysis tools in the system, explains how to use them in the most efficient way and shows examples.
Accounting & InvoicingGives an overview and practices to use invoicing, auto-invoicing features, track payments, build mutual settlements.
Module: Dynamic RoutingVideo tutorial — external routing usage. Gives step-by-step overview of routing configuration, tuning and analysis.