EU PEPPOL invoices in telecom: why is it needed?

In the telecom world, where speed, accuracy, and compliance are everything, automation isn’t just a trend anymore. It’s a necessity. One of the biggest upcoming changes for businesses in Europe is the mandatory switch to PEPPOL e-invoicing starting 2025.

That’s why we’ve already integrated full PEPPOL support into JeraSoft Billing 3.27 – giving customers all the tools they need to stay compliant, grow confidently, and focus on their business without the stress.

 

What is PEPPOL and why should you care about it now?

PEPPOL (Pan-European Public Procurement Online) is a secure, standardized network for exchanging electronic documents across borders in the EU.

Starting in 2025, PEPPOL e-invoicing will be mandatory in several EU countries for businesses working with government and private sector clients.

For telecom providers operating in or with the EU, this means it’s critical to get ready now to:

  • Avoid fines or payment delays
  • Maintain competitiveness
  • Fully comply with EU regulatory requirements

 

What’s in it for telecom companies?

  • Faster payments – PEPPOL e-invoices are processed automatically and with fewer errors
  • Transparency and compliance – meet the standards EU partners require
  • Less admin overhead – automate invoicing and cut down on manual tasks
  • International scalability – one format, many countries

 

But PEPPOL comes with challenges…

Enabling PEPPOL isn’t just about switching invoice templates. It involves integration with Access Points, strict formatting rules, and adjusting your billing infrastructure to comply with EU frameworks. Without the right platform, it can become a complex and costly project

Starting April 15th, JeraSoft’s customers can upgrade to billing version 3.27 to access the new EU PEPPOL Invoicing feature. For full details, please refer to our release notes.

Let us help you — reach out to us with any questions!

 

FAQ

1. What is PEPPOL?

PEPPOL (Pan-European Public Procurement Online) is a secure, standardized network for exchanging invoices and business documents electronically across EU countries. It helps companies and their partners, whether in government or the private sector, work together smoothly and stay compliant.

2. Why is PEPPOL becoming mandatory in the EU?

From 2025, several EU countries will require PEPPOL e-invoicing. This change aims to make processes more transparent, cut down on fraud, automate tax reporting, and make cross-border communication easier. Telecom companies in or working with the EU need to comply to avoid fines and delays.

3. Does PEPPOL affect telecom providers specifically?

Yes. Telecom operators often work with multinational carriers, large companies, and government clients. PEPPOL makes sure invoices use the same format in all EU countries, which helps prevent disputes, delays, and compliance problems.

4. What happens if my telecom business doesn’t adopt PEPPOL?

You may face:
▪️ payment delays;
▪️ invoice rejections;
▪️ administrative fines (varies by country);
▪️ inability to work with partners who require PEPPOL;
▪️ higher operational overhead from manual corrections.

5. What are the main benefits of PEPPOL for telecom companies?

▪️ Faster invoice processing and fewer errors
▪️ Guaranteed compliance with EU standards
▪️ Reduced administrative workload
▪️ Easier cross-border collaboration
▪️ Improved auditability and transparency

6. Is PEPPOL only for government-related invoicing?

No. While PEPPOL started with public procurement, it is now common in the private sector too. Many big companies and telecom partners already ask for PEPPOL-compliant invoices.

7. What makes PEPPOL integration challenging?

Setting up PEPPOL is more than just changing your invoice format. Companies need to connect with certified Access Points, follow strict UBL (Universal Business Language) rules, and make sure their billing system works with EU standards.

8. How does JeraSoft Billing 3.27 support PEPPOL?

JeraSoft Billing 3.27 provides full PEPPOL e-invoicing support, including:
▪️ generation of EU-compliant PEPPOL invoices;
▪️ correct UBL formatting;
▪️ seamless integration with PEPPOL Access Points;
▪️ automated validation to prevent invoice rejection.

9. Do I need additional software to use PEPPOL with JeraSoft?

Usually, you do not need extra software. JeraSoft Billing 3.27 has PEPPOL support built in. If you use a certain Access Point provider, JeraSoft can connect to it through an API.

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