JeraSoft Billing provides efficient tools to manage customers and streamline their regular workflows. From billing and account management to enhanced security and communication, every aspect is designed to ensure seamless operations and an exceptional customer experience.
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Prepaid & postpaid
Support for both prepaid and postpaid billing models with the ability to define allowed credit limits, ensuring precise control over customer usage.
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Multiple accounts
Management of multiple accounts per client, enabling identification through various methods such as IP addresses, SIP accounts, PBX extensions, and more.
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Multiple rate tables
Ability to define multiple price lists for a single customer, enabling providing different quality of service levels with corresponding rates.
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Self-care client portal
Component: Retail ServicesA user-friendly portal for customers to check balances, view invoices, monitor usage, and make payments, enhancing transparency and convenience.
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Alerts & notifications
Customizable alerts for customers about balance thresholds, invoice due dates, or service-related updates.
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Customizable branding
Options to brand the customer portal and communications with the provider’s identity for a seamless experience.
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DID management
Component: Retail ServicesTools for managing Direct Inward Dialing (DID) numbers, enabling easy allocation, tracking, and reconfiguration of numbers for customers.
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Fraud detection & prevention
Tools to monitor and prevent suspicious customer activity, such as sudden spikes in usage or unusual patterns.
The Fastest Support in the Industry
