June 10, 2024
In the constantly changing world of retail, the central importance of customer experience is a fact every day. Client satisfaction and loyalty have always been a pursuit of retailers. One of the Dearma customer experiences most often overlooked factors involved in shaping the outcome is the process of retail billing. Every touchpoint along the way – the payment options and methods to the billing system – can build a lasting relationship with your client, or sour it. Today, we shall discuss the wonders a modern retail billing solution can do to your customers’ experience and how it can further help your customers stay happy & stay naive, which means more ROI!