Requirements

Software Requirements

These are the standard software requirements for installing JeraSoft’s solutions on your servers:

Operating System Latest CentOS 7.x 64-bit or RedHat EL 7.x 64-bit
Use minimal install configuration
Disk Keep only “/” and “/boot” partitions
Allocate most of the space to the “/” partition
Firewall Disable during installation and configure correctly at the end of installation
Timezone Set to “UTC” during OS installation

Hardware Requirements

The following configurations are our recommendations to provide a stable and failure-free production environment for your JeraSoft VCS license. When choosing server hardware, please make sure that all components are compatible with the recommended operating systems.

Capacity Hardware Requirements Licenses
Small CPU: 2 x Intel® Xeon® Processor E5-2620 v4 (8-core Intel® Xeon® Processor E5-2620 v4 2.10 GHz 20 MB SmartCache)
RAM: 32 GB
HDD: Hardware RAID 1+0 with at least 4 x 300 GB 15K RPM SAS
Primary Controller: Hardware RAID Controller with 2GB Cache
VCS A-Retail 5K
VCS 10
Medium CPU: 2 x Intel® Xeon® Processor E5-2630 v4 (10-core Intel® Xeon® Processor E5-2630 v4 2.20 GHz 25 MB SmartCache)
RAM: 64 GB
HDD: Hardware RAID 1+0 with at least 4 x 300 GB 15K RPM SAS
Primary Controller: Hardware RAID Controller with 2GB Cache
VCS A-Retail 25K
VCS 40
Large CPU: 2 x Intel® Xeon® Processor E5-2650 v4 (12-core Intel® Xeon® Processor E5-2650 v4 2.20 GHz 30 MB SmartCache)
RAM: 128 GB
HDD: Hardware RAID 1+0 with at least 8 x 300 GB 15K RPM SAS
Primary Controller: Hardware RAID Controller with 2GB Cache
VCS A-Retail 100K
VCS 200
X-Large CPU: 2 x Intel® Xeon® Processor E5-2690 v4 (14-core Intel® Xeon® Processor E5-2690 v4 2.60 GHz 35 MB SmartCache)
RAM: 256 GB
HDD: Hardware RAID 1+0 with at least 12 x 600 GB 15K RPM SAS
Primary Controller: Hardware RAID Controller with 2GB Cache
VCS A-Retail 500K
VCS 500

The Fastest Support in the Industry

JeraSoft Techies are available 24/7 for phone, chat or ticketing support. From simple questions to complicated issues — we always help our customers.
support@jerasoft.net

24 hour & 7 days per week

Please note that Hyper-Threading of your CPUs should be forcibly disabled for the correct and high-availability functioning of VCS.

Given configurations are for industry standard ASR of 30-40% and ACD of 3-4 min. Actual performance of the server includes many factors and also heavily depends on the number of call attempts, not only monthly call minutes. Please contact our engineers for more detailed recommendations on hardware configuration before obtaining the hardware.

The usage of services like calls authorization, routing, and active calls tracking may require more powerful hardware configurations in case of high CPS, low ASR / ACD parameters.

Please be aware that VCS requires a dedicated server, which means that it cannot be installed on a virtual machine or on a server which has other software products installed. For high-quality support, you should provide access for our team to connect to your server via SSH.

If you have any questions, please contact our team for detailed consultation.

Have a
Question?

We will be glad to answer all your questions about our products and provide all necessary commercial and technical information.

Live Chat